We make every effort to ship goods within 3 days of order placement. Outside of the UK the delivery should arrive within 3-10 working days from shipping date. If there is going to be a delay beyond this you will always be e-mailed with the reason and a schedule. We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. The first order you place with us must always be delivered to the address matching your bank card. It is your responsibility to ensure that the delivery address you give us is correct and accurate and that there is somebody to sign for and take delivery of the goods from the delivery service used. All orders within the UK are delivered using Royal Mail either signed for or by special delivery.