About this privacy notice

Kohatu + Petros is committed to protecting your personal information and respecting your

privacy.

This notice sets out the basis on which we will collect and use personal information about

you. Please read this carefully to understand how we will handle your personal information. If

you have any questions then please do contact us using the details below.

This notice contains the following sections:

1. About us

2. The information we collect about you

3. How we use your personal information

4. Sharing your information

5. Data security and retention

6. Your rights

1. About us

My name is Varney Polydor and I am the Co-founder and Creative Director of Kohatu +

Petros, which is the trading name for my boutique jewellery business.

As a sole trader, I am legally responsible for handling any personal information collected and

used by the business of Kohatu + Petros (referred to as we, us or our in this notice).

If you have any questions about this privacy notice, please contact me at:

 Email address: studio@kohatuandpetros.com

 Postal address: Suite 235, 19-21 Crawford St, London W1H 1PJ

We keep this privacy notice under regular review. This version was last updated in

November 2022. Changes to this notice will appear on this page and, where appropriate, will

be notified to you.

2. The information we collect about you

We may collect, use and store different kinds of personal information about you:

 Your name

 Your email address

 If you place an order with us, your postal address and payment details

Our website uses performance and analytics cookies to collect general information about

how visitors use the website. This information is anonymous and we cannot identify you from

the information we collect.

The information we collect does not include any ‘special categories of personal data’ about

you (this means information about your race or ethnicity, religious or philosophical beliefs,

sex life, sexual orientation, political opinions, trade union membership, information about

your health, and genetic and biometric data) and we do not collect any information about

criminal convictions and offences.

It is important that the personal information we hold about you is accurate and up to date.

Please tell us if your personal information changes during our relationship with you.

3. How we use your personal information

We will use your personal information in the following ways:

 If you wish to sign up to receive marketing from us, we will use your name and email

address to send you offers and other marketing communications.

 If you wish to place an order with us, either online via our website or via one of our

pop-up shops, we will use your payment details to process your order and your

address to send you the products you have ordered. We may also collect your

telephone number to enable us to contact you about your order.

 If you contact us for another reason, for instance to make an enquiry or a complaint,

we will use your contact information to deal with your query.

We do not use any automated decision-making about you.

In accordance with data protection law, we must always have a valid lawful basis for

collecting and using your personal information.

 We will ask for your consent to in order to collect your contact information for

marketing purposes. If you change your mind, you can opt-out of receiving marketing

at any time.

 Where you have placed an order with us, we will use your information in order to fulfil

our contract with you.

 We may also use your personal information because it is in our legitimate interests in

order to run our business, and we do not believe that your interests and fundamental

rights override those interests.

4. Sharing your information

We do not sell your personal information and we will not share your personal information

with any third parties for marketing purposes.

We may be required by law to share information about you if requested by law enforcement

agencies for crime prevention or detection purposes.

In order to deliver our services, we engage suppliers to provide our website and payment

services. These suppliers act as data processors on our behalf and we have put in place

appropriate contractual protections to ensure that your personal information is kept secure

and that they only process your information strictly in accordance with our instructions.

Other than as set out in this notice, we will not share your information with any other third

parties.

5. Data security and retention

All personal information you provide to us is stored securely in our systems.

We will retain your contact information for the duration of our relationship with you. If you

have signed up to receive marketing communications, we will hold your information until you

choose to opt-out.

If you have placed an order with us, we will retain your personal information for up to six

years. This is to ensure that we can manage our accounts and deal with any queries about

your order.

In some circumstances you can ask us to delete your information. See the ‘Your rights’

section of this notice for further information.

We do not transfer personal information outside the UK.

6. Your rights

Under certain circumstances you have the following rights under data protection laws in

relation to your personal information. Please note that not all of these rights are available all

of the time, and are subject to certain restrictions.

You have the right to:

 Request access to your personal information.

 Request correction of any incomplete or inaccurate data we hold about you

corrected, although we will need to verify the accuracy of the new data you

provide to us.

 Request erasure of your personal information in certain circumstances.

 Object to processing of your personal information in certain circumstances.

 Request restriction of processing of your personal information in certain

circumstances.

 Request the transfer of your personal information to you or to a third party

in a structured, commonly used, machine-readable format. Note that this right

only applies in limited circumstances.

 Withdraw you consent at any time where we are relying on consent to process

your personal information. However, this will not affect the lawfulness of any

processing carried out before you withdraw your consent.

You can exercise any of these rights at any time by contacting us using the details set out in

the ‘About us’ section of this notice. Please note, however, that we may not always be able

to comply with your request. If this is the case, we will tell you why.

If you are unhappy with the way we have responded to your request or how we have

otherwise used your personal information, please contact us to give us an opportunity to

resolve your issues.

You also have the right to make a complaint to the Information Commissioner's Office, the

UK’s independent regulator for data protection issues. More details of how to do so can be

found at www.ico.org.uk/make-a-complaint.