Privacy Notice

About This Privacy Notice

Kohatu + Petros is committed to protecting your personal information and respecting your privacy.

This notice sets out the basis on which we will collect and use personal information about you. Please read this carefully to understand how we will handle your personal information. If you have any questions then please do contact us using the details below.

This notice contains the following sections:

About us
The information we collect about you
How we use your personal information
Sharing your information
Data security and retention
Your rights

1. About Us

My name is Varney Polydor and I am the Co-founder and Creative Director of Kohatu + Petros, which is the trading name for my boutique jewellery business.

As a sole trader, I am legally responsible for handling any personal information collected and used by the business of Kohatu + Petros (referred to as we, us or our in this notice).

If you have any questions about this privacy notice, please contact me at:

Email address: studio@kohatuandpetros.com
Postal address: Suite 235, 19-21 Crawford St, London W1H 1PJ

We keep this privacy notice under regular review. This version was last updated in November 2022. Changes to this notice will appear on this page and, where appropriate, will be notified to you.

2. The Information We Collect About You

We may collect, use and store different kinds of personal information about you:

Your name
Your email address
If you place an order with us, your postal address and payment details

Our website uses performance and analytics cookies to collect general information about how visitors use the website. This information is anonymous and we cannot identify you from the information we collect.

The information we collect does not include any ‘special categories of personal data’ about you (this means information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data) and we do not collect any information about criminal convictions and offences.

It is important that the personal information we hold about you is accurate and up to date. Please tell us if your personal information changes during our relationship with you.

3. How We Use Your Personal Information

We will use your personal information in the following ways:

Marketing: If you wish to sign up to receive marketing from us, we will use your name and email address to send you offers and other marketing communications.
Orders: If you wish to place an order with us, either online via our website or via one of our pop-up shops, we will use your payment details to process your order and your address to send you the products you have ordered. We may also collect your telephone number to enable us to contact you about your order.
Enquiries: If you contact us for another reason, for instance to make an enquiry or a complaint, we will use your contact information to deal with your query.

We do not use any automated decision-making about you. In accordance with data protection law, we must always have a valid lawful basis for collecting and using your personal information:

Consent: We will ask for your consent in order to collect your contact information for marketing purposes. If you change your mind, you can opt-out of receiving marketing at any time.
Contract: Where you have placed an order with us, we will use your information in order to fulfil our contract with you.
Legitimate Interests: We may also use your personal information because it is in our legitimate interests in order to run our business, and we do not believe that your interests and fundamental rights override those interests.

4. Sharing Your Information

We do not sell your personal information and we will not share your personal information with any third parties for marketing purposes.

We may be required by law to share information about you if requested by law enforcement agencies for crime prevention or detection purposes.

In order to deliver our services, we engage suppliers to provide our website and payment services. These suppliers act as data processors on our behalf and we have put in place appropriate contractual protections to ensure that your personal information is kept secure and that they only process your information strictly in accordance with our instructions.

Other than as set out in this notice, we will not share your information with any other third parties.

5. Data Security and Retention

All personal information you provide to us is stored securely in our systems.

We will retain your contact information for the duration of our relationship with you. If you have signed up to receive marketing communications, we will hold your information until you choose to opt-out.

If you have placed an order with us, we will retain your personal information for up to six years. This is to ensure that we can manage our accounts and deal with any queries about your order.

In some circumstances you can ask us to delete your information. See the ‘Your rights’ section of this notice for further information. We do not transfer personal information outside the UK.

6. Your Rights

Under certain circumstances you have the following rights under data protection laws in relation to your personal information. Please note that not all of these rights are available all of the time, and are subject to certain restrictions.

You have the right to:

Request access to your personal information.
Request correction of any incomplete or inaccurate data we hold about you, although we will need to verify the accuracy of the new data you provide to us.
Request erasure of your personal information in certain circumstances.
Object to processing of your personal information in certain circumstances.
Request restriction of processing of your personal information in certain circumstances.
Request the transfer of your personal information to you or to a third party in a structured, commonly used, machine-readable format.
Withdraw your consent at any time where we are relying on consent to process your personal information.

You can exercise any of these rights at any time by contacting us using the details set out in the ‘About us’ section of this notice. Please note, however, that we may not always be able to comply with your request. If this is the case, we will tell you why.

If you are unhappy with the way we have responded to your request or how we have otherwise used your personal information, please contact us to give us an opportunity to resolve your issues. You also have the right to make a complaint to the Information Commissioner's Office (ICO). More details can be found at www.ico.org.uk/make-a-complaint.